Root Cause Analysis Training (RCA) For Manufacturing

Why do you need to have your team trained on RCA?

Root cause is the fundamental, underlying reason to a problem.
When faced with a manufacturing problem, quality professionals at world-class organizations typically implement Root Cause Analysis with corrective actions as a remedial action. This course will enable participants to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. Consisting of lectures, practice, and role-playing, this course is designed to provide attendees with an in-depth understanding of how to analyze a system to identify the root causes of problems. This saves your organization time, money, and resources.

Staff trained in root cause analysis, coupled with a company-wide culture of problem solving can lead to significant benefits to your company, which include:

Customer satisfaction: Superior problem-solving skills acquired through the RCA training will enable your team, eliminate recurrent problems which have a huge impact on the quality of goods produced and meeting production timelines. Delivering quality to your clients in acceptable timelines at reduced costs only translates to their loyalty.
Solve Real Problems: With the effective Viscar training, students will learn an effective, thorough and practical way to facilitate and solve recurring business problems.
Safer Workplace: Reducing the likelihood of workplace incidents is a goal of all employers. By being able to thoroughly investigate any safety incidents, the real root causes can be found and effective actionable solutions put in place to prevent them from happening again.
Less Spend: While there will be times when you will need to call in outside assistance for complex or sensitive problems, having members of your staff trained in Root Cause Analysis will allow you to conduct most investigations internally.
Longer Lasting Solutions: The ‘Identifying Solutions’ stage of the Root Cause Analysis methodology provides a system through which each solution option is evaluated against criteria focused on preventing recurrence of the problem, rather than short-term fixes.

Some other benefits we have helped our clients obtain include:
• Improve reliability
• Identify possible supply chain interruptions
• Analyse near-misses
• Facilitate change management
• Reinforce quality control
• Risk identification
• Reduce environmental impacts
• Refine customer service

Your team will learn about the techniques of problem solving:
• 5 Why’s
• Cause and Effect Diagrams – Fishbone Diagram(Ishikawa)
• Fault Tree Analysis
• Nominal Group Technique
• Pareto Analysis
• Poka Yoke (Mistake Proofing)

Viscar’s RCA open program targets manufacturing firms to help them improve their performance and productivity by equipping their staff with superior problem-solving skills.

The target audience includes:
 Quality, safety, risk, and reliability managers
 Process, mechanical, electrical engineers
 Safety Managers and Supervisors
 Operations supervisors and personnel
 Occurrence investigators
 Quality analysts
 Maintenance managers

Benefits of Attending This Workshop:
 Be able to define and identify causes of problems and their corresponding effects
 Improve the way you analyze, document, communicate and solve problems.
 By attending you will develop skills to significantly improve the way you see and solve problems.

What Is Included?
 Receive a certificate of attendance in support of your continuing professional commitment
 All workshops include the associated hardcopy technical manual
 Printed workshop handouts
 Interact and network with workshop attendees and experienced instructors


Introduction to Root Cause Analysis
• What is Root Cause Analysis (RCA)?
• What are its drivers?
• Other related initiatives
• A comparison of RCA with other initiatives
• Facets of RCA
• A few common objections voiced against RCA

Root Cause Analysis-Approach
• Circumstances requiring RCA
• Objectives
• Sequence
• Methodologies
• Critical organizational factors for an RCA initiative to succeed

Common RCA Methodologies with Examples/Practical Work
• 5-Whys
• Why Because Analysis (WBA)
• Cause and Effects diagram
• Fault Tree Analysis

The RCA Team
• Composition of the team
• Roles of team members
• Qualities of key members
• Tips for selecting the right team
• Key factors for the success of an analysis
Failure Analysis Vs. Opportunity Analysis
• Failures
• Classification
• Data for analysis of failures
• Opportunities
• Opportunity analysis

Analysis Methodology
• Collecting information
• Preserving data
• Points to look for (the 5 Ps)
• Analysis (Logic Tree)

Recommendations, Reporting , and Tracking
• Recommendations and their acceptance criteria
• Reporting recommendations
• Presenting the findings and recommendations
• Developing tracking metrics and carrying out measurements
• Creating awareness about RCA successes
• Prediction or prevention?

Dates: 28TH FEB TO 2ND MARCH 2018
Cost: Kshs 40,000 + VAT (DISCOUNTS: 3 Nominees 3%, 5 Nominees 5%, 5 and Above Nominees 10%)
Duration: 3 Days
Venue: Viscar Knowledge Room – Ngong Road, Nairobi

Register Here

Please fill in your details to secure your spot in this program.

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