Don’t put a bandage on a problem; fix it.
Root cause is the fundamental, underlying reason to a problem.
When faced with a problem, quality professionals at world class organizations typically implement Root Cause Analysis with corrective actions as a remedial action. This course will enable participants to understand root cause analysis as a procedure for ascertaining and analysing the causes of problems in an effort to determine what can be done to solve or prevent them. Consisting of lectures, practice, and role-playing, this course is designed to provide attendees with an in-depth understanding of how to analyse a system to identify the root causes of problems. This saves your organization time, money, and resources.
- 5 Why’s
- Cause and Effect Diagrams – Fishbone Diagram(Ishikawa)
- Fault Tree Analysis
- Nominal Group Technique
- Pareto Analysis
- Poka Yoke (Mistake Proofing)
- Quality, safety, risk, and reliability managers
- Process, mechanical, electrical engineers
- Safety Managers and Supervisors
- Operations supervisors and personnel
- Occurrence investigators
- Quality analysts
- Maintenance managers
- Production managers, supervisors
- Senior Technicians
Introduction to Root Cause Analysis
- What is Root Cause Analysis (RCA)?
- What are its drivers?
- Other related initiatives
- A comparison of RCA with other initiatives
- Facets of RCA
- A few common objections voiced against RCA
Root Cause Analysis-Approach
- Circumstances requiring RCA
- Critical organizational factors for an RCA initiative to succeed
Common RCA Methodologies with Examples/Practical Work
- Why Because Analysis (WBA)
- Cause and Effects diagram
- Fault Tree Analysis
- FMEA and FMECA
The RCA Team
- Composition of the team
- Roles of team members
- Qualities of key members
- Tips for selecting the right team
- Key factors for the success of an analysis
Failure Analysis Vs. Opportunity Analysis
- Data for analysis of failures
- Opportunity analysis
- Collecting information
- Preserving data
- Points to look for (the 5 Ps)
- Analysis (Logic Tree)
Recommendations, Reporting and Tracking
- Recommendations and their acceptance criteria
- Reporting recommendations
- Presenting the findings and recommendations
- Developing tracking metrics and carrying out measurements
- Creating awareness about RCA successes
- Prediction or prevention?
Certificates will be awarded by Viscar.
Dates: 25th – 26th April 2019
Cost: Kshs 40,000 + VAT (DISCOUNTS: 3 Nominees 3%, 5 Nominees 5%, 5 and Above Nominees 10%)
Duration: 2 Day
Venue: Viscar Knowledge Room – Ngong Road, Nairobi